Service Provider Portal

Available Online TrainingsBerks Treatment Providers ListDDAP for Professionals

This area of the website is for the use of COCA-contracted provider agencies. If you have any questions about these documents, please contact us or call (610) 376-8669.


Please check out our list of upcoming professional training options, both online and in-person.

See our upcoming training options

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Compliance Certification

DDAP Manuals

8.4.21 Policy Bulletin Updates

7.29.21 Policy Bulletin Updates


Operations Manual: Effective July 1, 2020 – June 30, 2025 (Updated July 1, 2023)

Prevention Manual: Effective July 1, 2020 – June 30, 2025 (Updated July 1, 2023)

Case Management and Clinical Services Manual (Replaces Treatment Manual): Effective July 1, 2020 – June 30, 2025 (Updated July 1, 2023)

Fiscal Manual: Effective July 1, 2020 – June 30, 2025 (Updated July 1, 2023)


Berks County SAP Service Provider Documents

Integrated Student Assistance Program (SAP) Assessment: Core Content Areas
Berks County SAP Service Provider Guidelines details the terms of service between COCA and SAP Service Providers. If you have any questions about this document, please contact COCA at (610) 376-8669.


Click on each appendix below to download SAP contract-related documents for Berks County. If you have any questions, please contact COCA at (610) 376-8669. Forms are PDF files unless indicated otherwise. Free Adobe Acrobat Reader is available to read these documents.

Attachment A SAP Reimbursement Rates 2022 Update
Attachment B Best Practice Guidelines
Attachment C Student Tracking Form
Attachment D SAP Provider Invoice 2022 Update
Attachment E SAP Provider Report Summary 2022 Update
Attachment G SAP Credentialing Worksheet
Attachment H SAP Berks Funding (updated 8/21)
CCA Student Assistance Program Fee For Service Invoice Report

Resources for Providers on Social Justice and Racial Inequality

For anyone seeking to learn more about social justice and racial inequality, the PA Care Partnership curated a collection of past webinar recordings to help deepen understanding of these vital issues.

Intersectionality Matters Cultural and Linguistic Competency Webinar

Sharon G. E. Washington is renowned for engaging diverse audiences on the complex intersections of race, historical trauma, social inequality and justice, and the impact of these factors on health outcomes. An award-winning educator, Sharon creates and instructs trainings reflecting the deliberate use of educational settings as safe spaces for healing from the social and cultural trauma of racism, sexism, homophobia, and other forms of oppression that limit the capacity of the human spirit, so that learners may use that power to heal the world.

Addressing Unconscious Bias to Create an Inclusive System of Care Webinar

Unconscious bias is defined as the automatic, implicit, and instantaneous association of stereotypes or attitudes towards an individual group of people. Participants learn how unconscious bias influences system of care success while providing pathways better to understand unconscious bias in mental and behavioral health care.

CLC Webinar Understanding Social Media Bullying, Bias, and Microaggressions PA Care Partnership

Technology has irrevocably changed the way we connect to others. Social media creates virtual spaces in which new forms of bullying arise, and in which technology-mediated communication and expression afford new ways to harm others. Participants will discuss the role and prevalence of social media bullying, bias, and microaggressions and their impact on systems of care. The webinar will explore the culture of social media and the tools for limiting bullying, bias, and microaggressions in our online worlds.

Culturally Responsive Systems of Care Often Engage The Family First

Learn about the distinct cultures of families and the individualized support to embracing their diversity. Building an authentic family partnership cannot be achieved when a system of care delivery is dominated by one cultural orientation. Participants will develop an approach for improving the integration of the family culture into their system of care work.

Resources for Providers on LGBT Training

SAMHSA – LGBT Training Curricula for Behavioral Health and Primary Care Practitioners

SAMHSA and the Health Resources and Services Administration (HRSA) have compiled a list of professional training curricula to improve the health and well-being of the LGBT population.


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